Store Policies

Pick-Up & Local Delivery Policy 
Local delivery is available Monday-Friday. Local deliveries placed after 12 pm will not be delivered same day. We deliver to a select delivery area.  All orders over 25.00 deliver, or ship for free if you fall in the delivery area, which is determined at check out.  All orders under 25.00 will be charged a 6.99 same day delivery fee, or a 3.99 shipping fee.  All orders over 25.00 to any place in the US will ship for free.  All other orders, shipping is determined at check out.  Please keep in mind that we do not accept returns for any reason. Please make sure your item is correct and not damaged upon receipt.

Privacy Statement

Your Personal Information 
We at Greenrxmadison.com recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our site to provide you with a superior shopping experience. We protect your account information against unauthorized access or release. We will not give, sell, rent, or loan any identifiable personal information to any third party, unless legally required to do so. We may share non-personal, summary, or aggregate customer data with partners and other third parties.

Security 
When you place an order online, your personal information and credit card information are encrypted using SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted while being transferred to Greenrxmadison.com. Your credit card information is always stored in encrypted form in a database that is away from our Web site database so it isn't connected to the Internet, and is therefore safe from hackers.

Correct Update 
When a user adds in their information on the registration form to purchase an item from Greenrxmadison.com we only use the users financial information to bill for the products and their shipping address to ship the product to them. We do not store any of the user’s information in our system; you have to re-enter all your information in again when you return to our site.

Links 
This website contains links to other sites. This statement is for the sole use and purpose of Greenrxmadison.com. Please be aware that Greenrxmadison.com is not responsible for the privacy practices of such other sites. We encourage you to read the privacy statements of each and every website that collects your personally identifiable information.

Cookies 
To enhance your experience at Greenrxmadison.com, we use a feature on your Internet browser called a "cookie." Cookies are small files that your Web browser places on your computer's hard drive. We use cookies to let us know that you are a prior customer and to let us know that you found us through a particular site or advertisement. We also use cookies to retrieve certain information previously provided by you to Greenrxmadison.com, so that you do not need to re-enter this information every time you shop at the site. Cookies are not used to access information entered on the secure server, this information can only be accessed when you enter your name and password.

Your Consent 
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices. If we ever change our privacy policy, we will post any changes on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. We welcome your comments, and feedback. If you have questions or comments about our privacy policies, feel free to drop us an email at support@greenrxmadison.com.

Shipping
All rates quoted are ground shipment methods via USPS, FedEx, UPS, Speedee Delivery, and by Common Carrier.If you need to have an order quicker than ground shipping, please contact customer service at 1-833-200-5056.

We offer free ground shipping on all orders over 25.00.  Orders ship within 1-2 business days. Freight under any circumstance is non-refundable.

Kansas Shipping
By law we can only ship products with 0% THC content to the state of Kansas. Orders placed for items with anything from more than 0% THC content will be cancelled for a refund.

Terms & Conditions
You must be EIGHTEEN (18) years or older to access Greenrxmadison.com. If you are under EIGHTEEN years of age, you are not permitted to access Greenrxmadison.com for any reason. 

Because of the specified age restrictions for use of Greenrxmadison.com, no information obtained by Greenrxmadison.com falls within the child online privacy act (COPA). 
We make no claim as to monitoring. You will be asked to provide registration specifics and/or other information to gain access to Greenrxmadison.com.
All information provided must be correct, current, and complete. We reserve the right to refuse you access to Greenrxmadison.com or any of its resources, and to terminate or suspend your access at any time, without notice.

Returns
Online Return Policy
- If an item is damaged or incorrect at the time of receipt, Greenrxmadison.com will cover your return shipping costs and issue a replacement or refund. 

- Damage or incorrect item claims must be made within 24 hours of delivery or the claim will be denied. 
- To return a damaged or incorrect item, you will need to contact our customer service department by phone at 1-833-200-5056, by email at support@greenrxmadison.com or by using our ‘contact us’ form. We will be pleased to help you. 
- Customers may cancel their order up until the product is shipped.  We do not accept returns on any items outside of damage and wrongfully shipped goods.

In Store Return Policy
- All in store purchases, and purchases made online for local pick-up or delivery must be inspected to make sure it is correct and not damages upon receipt. We do not accept returns on any products.